Business Strategy Plan Template Fresh from our toolbox is this 5-page template which allows you to simply plug in your own corporate information and logos in order to present your Business Strategy Plan to key stakeholders.
The latest TriNet HR Minute podcast showcases flexible work schedules. Studies show flexible schedules increase employee satisfaction and lessen turnover. Discover how to implement a flexible work arrangement. Host: Ruth Alexander, Director of Human Capital Consulting at TriNet.
Does Your HR Outsourcer Measure Up? (cont')
Other EssentialsBringing in purchasing and contract experts to help craft the SLAs and HR-outsourcing contracts is critical, experts say, as is getting HR managers to think in business terms when entering such partnerships. “How to maximize costs or efficiencies — these are terms that need to be addressed from an HR perspective,” said Casey. “By thinking in those terms, they can then develop metrics that are quantifiable and demonstrate value to the operations people who are making the business and budgetary decisions.”
HR professionals should also be sure to write in language around penalties if metrics aren’t consistently met. For instance, if the outsource provider isn’t meeting its SLAs in a particular area, establish a penalty or rebate to be paid for compensation. Along those same lines, you could specify a premium to be paid to the outsourcer if metrics are continually exceeded. “It’s all about the business relationship,” Casey said.
If several months go by with missed metrics, it could be time to consider termination. Contracts should be written with termination clauses (90 days seems to be the going time frame) and there should be provisions in the contract that specify how to properly transfer intellectual property, such as key employee information, in the event that the arrangement goes south. Having some level of redundancy, be it HR systems or personnel on site, is another critical factor so a company is covered if it decides to terminate its HR outsourcer, noted Ronald B. McKinley, Ph.D. SPHR, vice president of human resources for the Cincinnati Children's Hospital.
At all times during the termination process, professionalism is key. “A company can’t wake up on Monday morning and say, 'It’s over,’” said Darrow. “The nature of this is that the outsourced provider is so ingrained into a company and its processes that it’s probably a couple-of-months process to shut it all down.”
HRWorld.com, Copyright ©2008 You can find the original article and content like it on www.hrworld.com
1 | 2 | 3
